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Assessment: Scenarios Graduate

Scenarios Graduate

Graduate Scenarios is a unique test of Managerial Judgement - an individual’s ability to decide on effective ways of handling real life situations. It is specifically designed to assess judgement in graduates; a group who typically has limited work experience to draw on. It consists of hypothetical scenarios, each followed by several possible responses. Candidates rate the effectiveness of each response, using a 6-point scale, from highly undesirable to highly desirable. It can be used for recruitment, selection, training and development, performance management and coaching in a variety of functions and industries.

Assessment: Scenarios Executive

Scenarios Executive

Executive Scenarios is a unique test of Managerial Judgement - an individual’s ability to decide on effective ways of handling real life situations. It is specifically designed to assess judgement in Executives; a group who typically has significant work experience to draw on. It consists of hypothetical scenarios, each followed by several possible responses. Candidates rate the effectiveness of each response, using a 6-point scale, from highly undesirable to highly desirable. It can be used for recruitment, selection, training and development, performance management and coaching in a variety of functions and industries.

Assessment: Business Vocabulary

Business Vocabulary

This assessment identifies the ability to correctly identify words common in business communications. In this test, the test taker reads a sentence containing a highlighted word. The test taker is required to select the synonym of the highlighted word from a list of four choices. This test is available in US English and UK English.

Assessment: Business Communications Writing Sample

Business Communications Writing Sample

This instrument aids in the assessment of a candidate's writing proficiency and requires the candidate to compose original answers to job-related scenarios.

Assessment: Office Procedures

Office Procedures

This test measures knowledge of typical administrative and support activities performed in offices today. It is designed for all support and administrative professionals and covers the following topics: Computer, Correspondence, Customer Service, Filing, Organization, Proofreading, Scheduling, and Telephone Techniques.

Assessment: Verbal Reasoning

Verbal Reasoning

This assessment measures ability to combine separate pieces of information and determine true statements based on that information. The test taker is required to review a list of facts and select the correct conclusion from a list of four statements. The test is available in US English, UK English and Australasian English.

Assessment: Healthcare Call Centre Representative (Short Form)

Healthcare Call Centre Representative (Short Form)

This solution is for entry-level positions in an inbound healthcare call center environment. Candidates answer multiple choice questions as well as questions in a simulated call center environment to assess: achievement orientation, dependability, customer focus, emotional resilience, healthcare working with information, data entry speed, typing accuracy, and attention to detail. There are multiple configurations and versions of this solution available.

Assessment: Business Math

Business Math

This test measures knowledge of mathematics commonly used in business. Designed for all professionals, this test includes the following topics: Calculating Markup and Markdown Percentage; Interest, Invoicing, and Net/Gross; Markdown Price; Markup Price; Original Price Before Markdown or Markup; Price from Total without and with Tax; and Total from Algorithm, Chart, or Formula.

Assessment: Contact Centre Retention Predictor

Contact Centre Retention Predictor

This Contact Center Retention Predictor is designed to identify those who are likely to stay in contact center positions for at least 90 days. This assessment consists of a variety of item types and is not intended to predict on-the-job performance. Short and long forms of the Contact Center Retention Predictor are available. The assessment consists of two independently developed and validated scales: Contact Center Tenure Scale and Contact Center Loyalty Scale.

Assessment: Filing Numbers

Filing Numbers

This test measures ability to sort items in numerical order. Test takers are shown a graphical display of four folder tabs -- three contain numbers and one is blank, and all are sorted in numeric order. The test taker is required to select the number from a list that belongs on the blank tab.

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