The General Entry Level solution is designed for entry-level general positions that require little training or professional experience. Potential job titles that use this solution are: Grocery Bagger, Janitor, or Truck Loader. There are multiple configurations and versions of this solution available.

The Guest Services Associate solution is designed for entry to mid-level customer service positions in the hospitality industry. The solution is for highly customer service focused positions with few to no sales components. Sample tasks may include: providing information on entertainment, dining and transportation to guests, making dining recommendations to guests, arranging transportation for guests, and making reservations. Potential job titles that use this solution are: Concierge, Guest Services Agent, Club Concierge, Hotel Concierge, Front Office Manager and Guest Services Associate. Multiple configurations of this solution are available.

The Healthcare Service Associate solution is for entry-level positions in a healthcare environment that require the employee to interact with patients. Sample tasks for this job include, but are not limited to: delivering food to patients, cleaning patient rooms, and welcoming guests to the hospital. Potential job titles that use this solution are: Housekeepers, Dietary Aides, and Guest Services Coordinator. There are multiple configurations and versions of this solution available.

The Professional/Individual Contributor solution is for mid to upper-level, non-managerial positions. Sample tasks for these jobs include, but are not limited to: meeting with clients to determine their needs, analyzing data sets, and working with co-workers to complete projects. Potential job titles that use this solution are: Engineer, Human Resource Consultant, and IT Analyst. There are multiple configurations and versions of this solution available.

The Professional/Individual Contributor solution is for mid to upper-level, non-managerial positions. Sample tasks for these jobs include, but are not limited to: meeting with clients to determine their needs, analyzing data sets, and working with co-workers to complete projects. Potential job titles that use this solution are: Engineer, Human Resource Consultant, and IT Analyst. There are multiple configurations and versions of this solution available.

The Professional/Individual Contributor solution is for mid to upper-level, non-managerial positions. Sample tasks for these jobs include, but are not limited to: meeting with clients to determine their needs, analyzing data sets, and working with co-workers to complete projects. Potential job titles that use this solution are: Engineer, Human Resource Consultant, and IT Analyst. There are multiple configurations and versions of this solution available.

The Contact Center - Manager Solution is for mid to upper-level contact center managerial positions. Sample tasks for these jobs include, but are not limited to: supervising and coordinating the activities of subordinates; interacting day-to-day with subordinates; and training employees. Potential job titles that use this solution are: Contact Center Team Leader, First Line Supervisor, and Contact Center Manager. There are multiple configurations and versions of this solution available.

The Contact Center - Manager Solution is for mid to upper-level contact center managerial positions. Sample tasks for these jobs include, but are not limited to: supervising and coordinating the activities of subordinates; interacting day-to-day with subordinates; and training employees. Potential job titles that use this solution are: Contact Center Team Leader, First Line Supervisor, and Contact Center Manager. There are multiple configurations and versions of this solution available.

This adaptive test, part of the Office 2003 suite, measures the candidate's knowledge of Access 2003. Designed for experienced users, this test includes the following topics: Automation and Integration, Data Manipulation, Database Concepts, Database Planning & Design, Forms & Data Input, Multi-User Issues, Reports & Data Output, User Interface & Application Refinement, and VBA.

This adaptive test measures the candidate's knowledge of Excel 2003. Designed for experienced users, this test includes the following topics: Charts, Data Entry, Data Manipulation, Formulas/Functions, Graphics, Software Interface, VBA Interface, and Web Interface.