This test measures the candidate's knowledge of Quark Xpress 4. Designed for experienced users, this test covers the following topics: Character Formatting, Color Management, Configuring and Customizing, Document Management, Graphics, Object Placement, Page Layout, Paragraph Formatting, Printing and Output, Text Editing, and Text/Picture Boxes.

The Retail Manager with Sales solution is an assessment used for job candidates applying to entry-level leadership positions who tend to supervise hourly employees but also have a significant portion of their job performance based on sales and customer service. Sample tasks for these jobs include, but are not limited to: planning and preparing work schedules, assigning employees to specific duties; promoting products to customers; training subordinates; building ongoing customer relationships; and making day-to-day decisions with minimal guidance from others. Potential job titles that use this solution are: Assistant Manager, Sales Supervisor, Retail Manager, and Floor Leader. There are multiple configurations and versions of this solution available.

The Sales Engineer solution is designed for use with professional level telecommunications engineers with distinct sales responsibilities. The solution is focused on positions that involve the design of telecommunications networks for specific customer applications, and places an emphasis on reasoning ability and sales ability. Sample tasks may include: designing network solutions to meet customer needs, communicating technical information to all levels of clients participating in the sales process, assisting or owning the sales process, and ensuring proper implementation of contracted equipment and services. Potential job titles that use this solution are: Sales Engineer, Senior Technical Consultant, and Technical Sales Lead. There are multiple configurations of this solution available.

The Siebel 2000 Administration test measures knowledge of Siebel 2000 Administration. Designed for experienced administrators, this test covers the following topics: Architecture, Configuration, Deployment, Installation, Siebel Foundations, Siebel Repository, and Siebel VB.

The Transcriptionist solution is for entry-level clerical roles in a healthcare environment that require employees to translate medical information. Sample tasks for these jobs include, but are not limited to: transcribing dictated reports, deciphering medical jargon, and proofing medical reports. Potential job titles that use this solution are: Medical Transcriptionist, Medical Transcriber, and Documentation Specialist. Multiple configurations of this solution are available.

The Cashier solution is for entry-level retail positions in which employees receive payment in the form of cash, check, or credit cards for goods purchased. Sample tasks for these jobs include, but are not limited to: handling payments, offering customer service, and issuing receipts and refunds. Potential job titles that use this solution are: Cashier, Sales Associate, and Clerk. There are multiple configurations and versions of this solution available.

The Retail Sales and Service solution is for entry-level retail positions in which employees are expected to generate sales while providing exceptional customer service. Sample tasks for these jobs include, but are not limited to: greeting each customer with warmth and eagerness, keeping up-to-date on current promotions and advertisements, possessing knowledge about the company's products and services and being able to communicate this information to customers, and participate in various activities that help to support the operation of a store. Potential job titles that use this solution are: Sales Representative, Retail Sales Associate, and Sales Clerk. Multiple configurations of this solution are available.

The Retail Sales and Service solution is for entry-level retail positions in which employees are expected to generate sales while providing exceptional customer service. Sample tasks for these jobs include, but are not limited to: greeting each customer with warmth and eagerness, keeping up-to-date on current promotions and advertisements, possessing knowledge about the company's products and services and being able to communicate this information to customers, and participate in various activities that help to support the operation of a store. Potential job titles that use this solution are: Sales Representative, Retail Sales Associate, and Sales Clerk. Multiple configurations of this solution are available.

The Guest Services Associate solution is designed for entry to mid-level customer service positions in the hospitality industry. The solution is for highly customer service focused positions with few to no sales components. Sample tasks may include: providing information on entertainment, dining and transportation to guests, making dining recommendations to guests, arranging transportation for guests, and making reservations. Potential job titles that use this solution are: Concierge, Guest Services Agent, Club Concierge, Hotel Concierge, Front Office Manager and Guest Services Associate. Multiple configurations of this solution are available.

The Retail Sales and Service solution is for entry-level retail positions in which employees are expected to generate sales while providing exceptional customer service. Sample tasks for these jobs include, but are not limited to: greeting each customer with warmth and eagerness, keeping up-to-date on current promotions and advertisements, possessing knowledge about the company's products and services and being able to communicate this information to customers, and participate in various activities that help to support the operation of a store. Potential job titles that use this solution are: Sales Representative, Retail Sales Associate, and Sales Clerk. Multiple configurations of this solution are available.