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Assessment: Restaurant Supervisor (Short Form)

Restaurant Supervisor (Short Form)

The Restaurant Supervisor solution is designed for management level positions in the hospitality industry. Sample tasks include serving as a staff resource, setting schedules and monitoring daily operations. The solution is focused on solving problems, making good decisions and maintaining focus on the customer. Potential job titles that use this solution are: Restaurant Supervisor and Restaurant Staff Supervisor. Multiple configurations of this solution are available.

Assessment: Support Supervisor (Short Form)

Support Supervisor (Short Form)

The Support Supervisor solution is designed for entry-level leadership positions in the hospitality industry that oversee hourly employees in non-customer facing support positions (e.g. Janitors, Laundry Workers, Grounds Crew). Individuals in these roles may perform many of the duties of the employees they supervise. Sample tasks may include: assigning work tasks, taking corrective action when an employee is performing poorly, and monitoring employees to assess the satisfactory completion of tasks. Potential job titles that use this solution are: Head Custodian, Maintenance Supervisor, Buildings and Grounds Supervisor, Facilities Manager, Housekeeping Supervisor, Building and Grounds Director and Housekeeping Director. Multiple configurations of this solution are available.

Assessment: Host (Short Form)

Host (Short Form)

The Host solution is designed for entry level positions in the hospitality industry. Sample tasks include greeting guests, managing wait lists and showing guests to their tables. The solution is focused on work ethic and customer focus. Potential job titles that use this solution are: Host, Hostess and Greeter. There are multiple configurations and versions of this solution available.

Assessment: Microsoft IE 6.0 Fundamentals (adaptive)

Microsoft IE 6.0 Fundamentals (adaptive)

This adaptive test measures the candidate's knowledge of the skills necessary to proficiently use MS Internet Explorer at a user level. Designed for all users, this test covers the following topics: Basic Features and Functions, Browser Usage, Customization, Privacy, Security, and Setup and Installation.

Assessment: Support Associate (Short Form)

Support Associate (Short Form)

The Support Associate solution is designed for entry-level positions that involve little to no interaction with customers. The solution covers a wide variety of support positions in the hospitality industry, and sample tasks may include: food preparation, dishwashing, and/or cleaning. Potential job titles that use this solution are: Janitor, Food Prep, Laundry Associate and Dishwasher. Multiple configurations of this solution are available.

Assessment: Insurance Sales Manager (Short Form)

Insurance Sales Manager (Short Form)

The Sales Manager solution is for entry- to mid-level management positions that involve supervising employees working in an insurance organization and have a substantial portion of their job performance based on sales. Sample tasks for this job include, but are not limited to: planning and preparing work schedules; promoting products to customers; training subordinates; analyzing sales statistics gathered by staff to determine sales potential and monitor preferences of customers; building ongoing customer relationships; and making day-to-day decisions with minimal guidance from others. Potential job titles that use this solution are: Insurance Sales Manager, Sales Manager, Assistant Sales Manager, and Sales Supervisor. Multiple configurations of this solution are available.

Assessment: Senior Insurance Agent (Short Form)

Senior Insurance Agent (Short Form)

The Senior Insurance Agent solution is for senior-level professional positions in the insurance industry that sell a portfolio of insurance products, including property, casualty, automotive, health, and life. Sample tasks for this position include, but are not limited to: calling on policyholders to deliver and explain policies or suggest additions or changes; calculating premiums; customizing insurance programs to suit individual customers; ensuring policy requirements are fulfilled; and conferring with clients to obtain and provide information when claims are made on a policy. Potential job titles that use this solution are: Insurance Senior Sales Professional, Senior Producer, Insurance Sales Agent, and Insurance Agent. Multiple configurations of this solution are available.

Assessment: Business Retention Agent (Short Form)

Business Retention Agent (Short Form)

The Contact Center – Business Retention Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service with a business retention emphasis. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Retention Agent, Call Center Representative, Contact Center Business Retention Agent, Customer Service Agent, and Customer Service Representative.

Assessment: Shorthand

Shorthand

This assessment measures speed and accuracy at taking shorthand notes while listening to a dictation recording and transcribing the shorthand notes to a word processor. This test is available in US English, UK English and Australasian English.

Assessment: Agency Manager (Short Form)

Agency Manager (Short Form)

The Agency Manager solution is for mid-level sales management positions that include front line management and sales responsibilities. Sample tasks for this job include, but are not limited to: directing and coordinating financial activities of workers in a branch, office, or department of an establishment, such as branch bank, brokerage firm, risk and insurance department, or credit department. Potential job titles that use this solution are: Agency Manager, Brokerage Manager. Multiple configurations of this solution are available.

Showing 161 - 170 of 204 results

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