This adaptive test is part of the Fundamentals line of business applications tests. These tests demonstrate that the candidate has the skills necessary to proficiently use the most popular business applications at a user level. These tests are focused on the topics used daily by most professionals and do not include some of the advanced topics and skills found in our core business applications tests. The core test in this area is the MS Access 2003 test. The MS Access 2003 Fundamentals test covers the following topics: Automation and Integration, Data Manipulation, Database Concepts, Database Planning & Design, Forms & Data Input, Multi-User Issues, Reports & Data Output, User Interface & Application Refinement, and VBA.

This adaptive test demonstrates that the candidate has the skills necessary to proficiently use the most popular business applications at a user level. These tests are focused on the topics used daily by most professionals and do not include advanced topics. This test covers the following topics: Address Book, Journals and Notes, Mail Management, Message Organization, Printing, Program Basics, Schedules and Calendars, and Tasks.

The Project Manager solution is designed for positions that lead medium to large scale projects with multiple team members involved. Sample tasks for this job include, but are not limited to: guiding, supervising, and influencing project team members, scoping project resource requirements, and managing project timelines, scope and budgets. Potential job titles that use this solution are: Project Manager, Implementation Manager, Construction Project Manager and IT Project Manager. Multiple configurations of this solution are available.

The Account Manager solution is an assessment used for job candidates applying to mid-level leadership positions that tend to manage the day-to-day operations and activities of client accounts. Sample tasks for these jobs include, but are not limited to: communicating with clients about project status, developing and maintaining project plans, coordinating internally with appropriate project personnel, and ensuring client expectations are being met. Potential job titles that use this solution are: Account Executive, Account Manager, and Senior Account Manager. There are multiple configurations of this solution available.

The Claims/Customer Service Representative solution is for entry-level insurance positions that involve a high degree of interaction with customers in person or on the phone. Sample tasks for this job include, but are not limited to: taking orders; solving product or service issues; responding positively to difficult customers; navigating within multiple applications to find and view customer account details; typing information quickly and accurately. Potential job titles that use this solution are: Claims Representative, Claims Agent, Customer Service Representative, and Customer Service Agent. Multiple configurations of this solution are available.

This assessment measures a candidate's ability to perform common Web browsing tasks using Internet Explorer 6 features and integrated Windows functions. There are two versions of this test available: the full-length test and an Essentials test. This test is the Essentials version which consists of the 20 most important, most frequently performed tasks. (The full length version consists of 30 items.)

The Insurance Agent solution is for mid-level professional positions in the insurance industry that sell property, casualty, automotive, or other types of insurance. Sample tasks for this position include, but are not limited to: calling on policyholders to deliver and explain policies or suggest additions or changes; calculating premiums; customizing insurance programs to suit individual customers; ensuring policy requirements are fulfilled; and conferring with clients to obtain and provide information when claims are made on a policy. Potential job titles that use this solution are: Insurance Sales Professional; Insurance Sales Agent; Producer; Insurance Agent. Multiple configurations of this solution are available.

The Front Desk Associate solution is designed for entry-level customer service positions in the hospitality industry. The solution is appropriate for positions in which the majority of work is done at the front or guest check-in desk. Sample tasks may include: welcoming guests warmly, issuing keys to guests, tabulating guest bills and accepting payment. Potential job titles that use this solution are: Front Desk Clerk, Guest Desk Attendant, Guest Check-in Associate, or Front Office Agent. Multiple configurations of this solution are available.

This adaptive test measures the candidate's knowledge of the core areas of marketing. Designed for all professionals, this test covers the following topics: Advertising & Sales Promotion, Buying Behavior, Demographic Decision-Making, Distribution & Channel Selection, Information Analysis, Internal & External Company Evaluation, Market Analysis, Marketing Control Systems, Marketing Plans, New Product/Service Development, Pricing, and Selling Issues.

This test is designed to measure transcription, speed and accuracy. It instructs test takers to listen to a recording played over a computer audio system and to type the exact words and phrases used by the speaker into a word processing interface using a keyboard. This test has a simulated audio player that allows candidates to rewind, stop, pause, play, and fast-forward the recording during the test. This test is available in US English, UK English and Australian English.