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Assessment: Information Security Awareness

Information Security Awareness

This is an adaptive test that measures the candidate's knowledge of information security. Designed for general computer users, this test includes the following topics: Computer Best Practices, Computer Ethics & Misuse, ID & Data Information Theft, Internet Best Practices, Passwords, Physical Security, Sensitive Information, and Viruses & Other Harmful Software.

Assessment: Business Process Reengineering

Business Process Reengineering

This is an adaptive test that measures the candidate's knowledge in the modification and successful implementation of business processes. It is designed for experienced managers and human resources professionals and covers the following topics: Process, BPR Team, Tools and Techniques, Success Predictors, Building on BPR, and Leading to BPR Failure.

Assessment: Executive (Short Form)

Executive (Short Form)

The Executive solution is intended for use with senior executive level positions responsible for planning, directing, or coordinating key business activities and operations at the highest level of an organization. Executives at this level often accomplish their work through subordinate executives and provide overall direction to their organization by determining and formulating policies within guidelines set up by a board of directors or similar governing body. Potential job titles that use this solution are: Executive Vice President, President, and Executive Director. There are multiple configurations and versions of this solution available.

Assessment: Business Concepts

Business Concepts

This is an adaptive test that measures the candidate's knowledge of general business fundamentals and practices in the United States. Designed for all business professionals, this test covers the following topics: Business Law, Financial Management, Financial Planning, General Business, Human Resources, Marketing, Operations, and Social Responsibility.

Assessment: Financial Professional (Short Form)

Financial Professional (Short Form)

This solution is for mid-level financial institution positions that require Series 6/7 certification. Candidates answer multiple choice questions to measure financial professional aptitude, learning potential, achievement orientation, conscientiousness, persistence and planfulness, self-leadership, interpersonal leadership, sales focus and customer focus. There are multiple configurations and versions of this solution available.

Assessment: Microsoft Project 2000

Microsoft Project 2000

This assessment measures the candidate's experience in working with Microsoft Project to create new projects, add and assign resources and tasks, customize project settings, track and analyze project progress, create and customize reports, and update and exchange project information.

Assessment: Financial Services Representative (Short Form)

Financial Services Representative (Short Form)

The Financial Services Representative solution is for senior-level professional positions in the insurance industry that sell life insurance to businesses and individuals on behalf of insurance companies. Sample tasks for this position include, but are not limited to: calling on policyholders to deliver and explain policies or suggest additions or changes; calculating premiums; customizing insurance programs to suite individual customers; seeking out new clients and developing clientele by networking; ensuring policy requirements are fulfilled; and conferring with clients to obtain and provide information when claims are made on a policy. Potential job titles that use this solution are: Life Insurance Sales Professional, Insurance Sales Agent. Multiple configurations of this solution are available.

Assessment: Administrative Assistant (Short Form)

Administrative Assistant (Short Form)

The Administrative Assistant solution is for entry-level clerical positions that interact with external or internal customers. Sample tasks for these jobs include, but are not limited to: answering telephones, managing files and records, sorting mail, greeting customers, and collaborating with co-workers on projects. Potential job titles that use this solution are: Receptionist and Administrative Assistant. There are multiple configurations of this solution available.

Assessment: Microsoft IE 6.0 Fundamentals (adaptive)

Microsoft IE 6.0 Fundamentals (adaptive)

This adaptive test measures the candidate's knowledge of the skills necessary to proficiently use MS Internet Explorer at a user level. Designed for all users, this test covers the following topics: Basic Features and Functions, Browser Usage, Customization, Privacy, Security, and Setup and Installation.

Assessment: Business Retention Agent (Short Form)

Business Retention Agent (Short Form)

The Contact Center – Business Retention Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service with a business retention emphasis. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Retention Agent, Call Center Representative, Contact Center Business Retention Agent, Customer Service Agent, and Customer Service Representative.

Showing 151 - 160 of 191 results

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