This assessment measures the candidate's experience with XP desktop settings, assigning network drives and searching for computers, managing files and programs in Windows Explorer, and using Control Panel components. This assessment also measures basic performance and maintenance tasks, and finding information using the new Help and Support Center--including the Remote Assistance feature.

This test measures knowledge of English vocabulary. Designed for all English speakers, this test covers the following topics: Analogies, Challenging words, Foreign words used in the English language, and Professional terms.

The Accounts Receivable/Billing Fundamentals test measures basic knowledge of processing receivables and invoices. Designed for accounting clerks and others who handle the processing of accounts payable, this test covers the following topics: A/R Principles, Applying Cash, Bad Debt/Collections, Cash Flow, Credit, General Ledger, Invoicing, and Reconciliation of Customer Accounts. The test taker will need a calculator when taking this exam.

This test measures knowledge of the core areas of mathematics that are important in everyday life. This test is based on the Math Fundamentals - U.S. test, but where applicable, items have been converted to the Metric Measurement System. This test covers the following topics: Arithmetic Computations, Basic Geometry, Decimals, Fractions, Percentages, Ratio and Proportion, and Statistics and Graphs.

This adaptive test, part of the Office 2003 suite, measures the candidate's knowledge of Access 2003. Designed for experienced users, this test includes the following topics: Automation and Integration, Data Manipulation, Database Concepts, Database Planning & Design, Forms & Data Input, Multi-User Issues, Reports & Data Output, User Interface & Application Refinement, and VBA.

This adaptive test measures the candidate's knowledge of how to employ effective verbal and non-verbal communication to send his or her message and manage conflicts. It is designed for all professionals and covers the following topics: Communication and Perception, Group Communication and Teamwork, Intercultural Communication, Interpersonal Communication, Interviewing and Communication, Intrapersonal Communication, Listening, Nonverbal Communication, Technology in Communication, Verbal Communication, and Language.

This test is designed to measure a candidate’s ability to accurately make corrections from a business letter containing punctuation, spelling, and formatting errors. In this assessment, the text of the letter appears in the word processing program. Candidates are instructed to correctly format and edit the letter provided in the program, rather than having to type in the letter from a text original. Note that the same text is used in both the Business Letter Compose and Business Letter Edit tests. Therefore, we advise clients not to use both tests in a given test session as experience with one of the tests may influence scores on the other. This test is available in US English, UK English and Australian English.

This test measures knowledge of spelling in American English. Designed for the proficient linguist, this test covers the following topics: spelling abbreviations, plurals, possessives, proper nouns, terminology (including medical, computer, engineering, and legal), and commonly used foreign words.

#REF!

This adaptive test is part of the Fundamentals line of business applications tests. These tests demonstrate that the candidate has the skills necessary to proficiently use the most popular business applications at a user level. These tests are focused on the topics used daily by most professionals and do not include some of the advanced topics and skills found in our core business applications tests. The core test in this area is the MS Access 2003 test. The MS Access 2003 Fundamentals test covers the following topics: Automation and Integration, Data Manipulation, Database Concepts, Database Planning & Design, Forms & Data Input, Multi-User Issues, Reports & Data Output, User Interface & Application Refinement, and VBA.