This assessment measures a candidate's ability to perform common Web browsing tasks using Internet Explorer 6 features and integrated Windows functions. There are two versions of this test available: the full-length test and an Essentials test. This test is the Essentials version which consists of the 20 most important, most frequently performed tasks. (The full length version consists of 30 items.)

The Healthcare Billing and Collections Agent solution is for entry-level collections positions in an inbound or outbound healthcare call center environment. Sample tasks for this job include, but are not limited to: monitoring overdue accounts to update status, calling customers with overdue accounts, and persuading customers to pay their overdue accounts. Potential job titles that use this solution are: Call Center Collections Agent, Contact Center Collections Agent, and Collections Agent. Multiple configurations of this solution are available.

The Healthcare Professional solution is for professional-level positions in a healthcare environment. Sample tasks for these jobs include, but are not limited to: analyzing financial information, recruiting potential employees, and gathering competitive information. Potential job titles that use this solution are: Human Resource Generalist, Accountant, and Marketing Analyst. Multiple configurations of this solution are available.

This adaptive test measures the candidate's knowledge of the core areas of marketing. Designed for all professionals, this test covers the following topics: Advertising & Sales Promotion, Buying Behavior, Demographic Decision-Making, Distribution & Channel Selection, Information Analysis, Internal & External Company Evaluation, Market Analysis, Marketing Control Systems, Marketing Plans, New Product/Service Development, Pricing, and Selling Issues.

The Director solution is intended for use with senior level positions responsible for the planning, directing, or coordinating key business activities and operations of companies. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources. Potential job titles that use this solution are: Director, Regional Director, and Director of Operations. There are multiple configurations and versions of this solution available.

The Medical Billing (U.S.) test measures knowledge of medical billing procedures and regulations under the various health plans popular in the United States. Designed for experienced hospital administrators, this test covers the following topics: Electronic Claims, Managed Care, Medicaid and Medicare. Additionally, this test covers areas in Medical Terminology, Blue Cross/Blue Shield, and CHAMPUS. This test will check an individual's knowledge of the concepts and subjects tested. The results of this test do not imply that the individual possesses the necessary skills to perform a specific procedure, nor treatment, nor is licensed, nor authorized, to practice any health care profession under any applicable laws.

The ICD-9 and CPT 4 Coding (Hospital) test measures knowledge within the 2006 content manuals of International Classification of Diseases, Current Procedural Terminology Coding and Health Care Financing Administrators Common Procedure Coding System. Designed for experienced medical office professionals in a hospital setting, but an average performer should pass this test. This test covers the following topics: CPT-4 and HCPCS Basics, Coding and IPPS, Coding and OPPS, ICD-9-CM Basics, Practice Coding-Inpatient, Practice Coding-Outpatient, Utilizing CPT-4 and HCPCS, and Utilizing ICD-9-CM. This test will check an individual's knowledge of the concepts and subjects tested. The results of this test do not imply that the individual possess the necessary skills to perform a specific procedure, nor treatment, nor is licensed, nor authorized, to practice any health care profession under any applicable laws.

This test measures knowledge of the office skills needed in medical offices. Designed for office personnel, this test covers the following topics: General Knowledge, Operations, Facility Maintenance/Safety, Patient Charts/Medical Records, Collections, Billing, Insurance Coverage, Biomedical Waste, Medical Terminology, Employee Relations, and Ethics. This test checks knowledge of the concepts and subjects tested. The results of this test do not imply that the individual possesses the necessary skills to perform a specific procedure or treatment, nor does it indicate that the individual is licensed or authorized to practice any health care profession under any applicable laws.

This test measures knowledge of the appropriate design and style for technical documentation. Designed for experienced technical writers, this test covers the following topics: Document Design, Document Development, Editing/Reviewing Work, Guidelines/Style/Techniques, Job Overview, Online/Hypermedia/Interactive Media, and Project Management.

This adaptive test measures the candidate's knowledge of the application of ethical principles in various workplace situations. It is designed for all professionals with a broad knowledge of the ethical concerns in a business environment and includes the following topics: Community/Societal Relations & Whistle-blowing, Conflicts of Interest, Employer Policies, Ethical Issues, Honesty & Confidentiality, Individual & Organizational Differences, Respect of Property Rights, Safety, Supplier/Vendor & Customer Treatment, and the Law.