Oman
Health Insurance Claims/Customer Service Representative(Short Form)
Product Description
The Healthcare Insurance Claims/Customer Service Representative solution is for entry-level customer service positions in an inbound or outbound healthcare call center environment. Sample tasks for this job include, but are not limited to: monitoring overdue accounts to update status; calling customers with overdue accounts; and persuading customers to pay their overdue accounts. Potential job titles that use this solution are: Call Center Agent, Customer Service Representative, Contact Center Representative, and Collections Agent. Multiple configurations of this solution are available.
Product Summary
| Industries | |
| Propositions | |
| Languages | |
| Completion Time | 50 minutes |
| Competencies |