The Technical Help Desk (Microsoft) test measures knowledge of Technical Help Desk (Microsoft). Designed for experienced users, this test covers the following topics: Hardware, Help Desk Operations, Internet Explorer, Microsoft Office, Networking, Operating Systems, PC Peripherals, Software, and System Security.

This is the same as the multiple choice version of the test but is administered in short answer form. It measures ability to correctly spell words in written communication and covers plurals, prefixes, suffixes, abbreviations, and common errors.

The Java 5 test measures knowledge of programming in Java 5. Designed for experienced programmers, this test covers the following topics: Core Libraries, Integration Libraries, Java Language, Media Programming, Support Libraries, Tools, User Interface Libraries, and Virtual Machine. This test covers J2SE 1.2 through 1.5.

The Service Associate is designed for entry-level positions that are primarily task focused but may include a customer service component. The solution covers a wide variety of support positions in the hospitality industry and sample tasks may include: cleaning hotel rooms, serving food at buffet lines, parking cars, and/or delivering food to hotel rooms. Potential job titles that use this solution are: Housekeeper, Buffet Server, Room Service Attendant, and Valet. Multiple configurations of this solution are available.

The C test measures knowledge of programming in the C language. Designed for experienced programmers, this test covers the following topics: Arrays, Basics, C Expressions, Functions, Input/Output, Pointers, Program Statements, and Strings.

The District/Regional Manager solution is for mid- to senior-level managerial positions that oversee multiple stores within a defined area. Sample tasks for these jobs include, but are not limited to: directing a group of supervisors or managers, having profit and loss responsibility for a district or region, and aligning work with overall company goals. Potential job titles that use this solution are: Regional Director, District Manager, General Manager, Regional Manager, Store Manager, and Area Manager. There are multiple configurations and versions of this solution available.

The Contact Center Technical Support Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is providing customer service in the form of technical support. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; troubleshooting and diagnosing problems; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Technical Support Agent, Customer Service Agent, and Technical Support Representative. Multiple configurations of this solution are available.

This assessment identifies the ability to correctly identify words common in business communications. In this test, the test taker reads a sentence containing a highlighted word. The test taker is required to select the synonym of the highlighted word from a list of four choices. This test is available in US English and UK English.

The Microsoft Windows XP Desktop Administration test measures knowledge of administering a desktop computer running Microsoft Windows XP. Designed for experienced system administrators, this test covers the following topics: Control Panel, Desktop, File Systems, Installation, Internet, Management, Networking, Security, System Maintenance and Optimization, and Troubleshooting.

This test measures ability to quickly perform basic mathematical computations including addition, subtraction, multiplication, and division.