This OPQ (Occupational Personality Questionnaire) report is a brief narrative report, intended to be used as a basis for providing written feedback to line managers. It contains the same narrative test as the User Report, but without technical OPQ information such as the profile chart or graphical scales.

This OPQ (Occupational Personality Questionnaire) report is based on Belbin's team types and Bass's leadership and reporting styles. Belbins team types: individual preferred role when working in ateam. Bass's leadership and reporting styles: individuals preferred leadership styles and likely style of behaviour as a direct report.

This report is designed for the line manager. Using competency based language for easy interpretation the report is split into three sections; Executive Summary, Customer Contact Competencies and Competency Definitions.

OPQ Premium Report

This OPQ (Occupational Personality Questionnaire) report includes a Profile Chart and narrative text, focusing on an individuals likely way of behaving at work. It can be used as an interpretation aid when giving feedback, writing reports, or interpreting OPQ information.

This OPQ (Occupational Personality Questionnaire) report is based on Belbin's team types and Bass's leadership and reporting styles. Belbins team types: individual preferred role when working in ateam. Bass's leadership and reporting styles: individuals preferred leadership styles and likely style of behaviour as a direct report.

This OPQ (Occupational Personality Questionnaire) report explores how a person manages feelings and relationships with other people. It is intended for use in a development setting.

Multi-rater Feedback System (MFS) – 360° feedback and development helps you prepare the right people for the right roles and focus on the training and support they need to excel. In a 360° feedback review, individuals receive structured feedback - measured against the needs of the business - from managers, direct reports, peers, colleagues and customers. Based on the Universal Competency Framework, the combined MFS and OPQ assesses an individual's performance in the workplace based on the competencies deemed the most important for the role, allowing the individual's colleagues to provide a confidential performance appraisal, and combines this with their potential to perform, as defined in their OPQ.

The Entry Level Cashier Solution is for entry-level retail positions in which employees receive payment in the form of cash, check, or credit cards for goods purchased. Sample tasks for these jobs include, but are not limited to: handling payments, offering customer service, and issuing receipts and refunds.

The Entry Level Customer Service Solution (General) is for a wide range of entry-level positions where employees are expected to interact with customers when carrying out critical tasks of the job. This includes positions that require frequent interactions with customers, or positions where customer service is not central to the role, but is still essential for successful performance on the job. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; and responding positively to difficult or irate customers.