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Report: Occupational Personality Questionnaire (OPQ - OPQ32) Profile

Occupational Personality Questionnaire (OPQ - OPQ32) Profile

This is a graphical profile charts presenting results across the 32 OPQ scales. It is designed to be interpreted by OPQ trained users only.

Report: Occupational Personality Questionnaire (OPQ - OPQ32) Manager Plus Report

Occupational Personality Questionnaire (OPQ - OPQ32) Manager Plus Report

This concise OPQ (Occupational Personality Questionnaire) report is designed for use with and by managers. It uses clear succinct bullets and tables for ease of interpretation. It provide simple comments on each of the personality traits.

Report: Customer Contact Styles Questionnaire (CCSQ 7.2) Profile Chart

Customer Contact Styles Questionnaire (CCSQ 7.2) Profile Chart

The profile is the graphical output of the CCSQ. It is designed for SHL trained users only and has recently been redesigned to look more like the Occupational Personality Questionnaire profile, making it easier for you to interpret.

Report: Occupational Personality Questionnaire (OPQ - OPQ32) Manager Report

Occupational Personality Questionnaire (OPQ - OPQ32) Manager Report

This OPQ (Occupational Personality Questionnaire) report is a brief narrative report, intended to be used as a basis for providing written feedback to line managers. It contains the same narrative test as the User Report, but without technical OPQ information such as the profile chart or graphical scales.

Report: Customer Contact Styles Questionnaire (CCSQ 7.2) Manager Report - Customer Facing Roles

Customer Contact Styles Questionnaire (CCSQ 7.2) Manager Report - Customer Facing Roles

This report is designed for the line manager. Using competency based language for easy interpretation the report is split into three sections; Executive Summary, Customer Contact Competencies and Competency Definitions.

Report: Occupational Personality Questionnaire (OPQ - OPQ32) User Report

Occupational Personality Questionnaire (OPQ - OPQ32) User Report

This OPQ (Occupational Personality Questionnaire) report includes a Profile Chart and narrative text, focusing on an individuals likely way of behaving at work. It can be used as an interpretation aid when giving feedback, writing reports, or interpreting OPQ information.

Assessment: Call Centre General Terms

Call Centre General Terms

In this assessment, the test taker listens to a term and types it into the field on the screen. It measures ability to listen and to accurately spell standard English terms. This test contains one question with 25 terms. This test is available in US English, UK English and Spanish.

Assessment: MFS + OPQ 360° Feedback Assessment

MFS + OPQ 360° Feedback Assessment

Multi-rater Feedback System (MFS) – 360° feedback and development helps you prepare the right people for the right roles and focus on the training and support they need to excel. In a 360° feedback review, individuals receive structured feedback - measured against the needs of the business - from managers, direct reports, peers, colleagues and customers. Based on the Universal Competency Framework, the combined MFS and OPQ assesses an individual's performance in the workplace based on the competencies deemed the most important for the role, allowing the individual's colleagues to provide a confidential performance appraisal, and combines this with their potential to perform, as defined in their OPQ.

Report: MFS Project Report

MFS Project Report

This optional group report aggregates the scores of all the participants in the project, and shows them in one consolidated view. It provides detailed feedback on the skills, abilities, personal attributes and other job relevant characteristics of a team, as seen from a number of different perspectives, and is based on the analysis of responses to the Universal Competency Framework questionnaire.

Report: MFS UCF Feedback Report

MFS UCF Feedback Report

Constructive feedback is increasingly recognised as a key to enhancing managerial effectiveness. This report provides the focus with detailed feedback on their skills, abilities, personal attributes and other job relevant characteristics, as seen from a number of different perspectives. It is based on the analysis of responses to the Universal Competency Framework questionnaire which you and these other people completed recently.

Showing 21 - 30 of 32 results

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