The Reservation Agent solution is designed for entry-level positions within the hospitality industry. Sample tasks may indlude making, updating, or canceling reservations; looking up information and entering information into a computer; providing information on the hotel and the services offered. Potential titles that use this solution are: Reservation Agent, Customer Service Representative and Reservationist. Multiple configurations of this solution are available.

The Restaurant Supervisor solution is designed for management level positions in the hospitality industry. Sample tasks include serving as a staff resource, setting schedules and monitoring daily operations. The solution is focused on solving problems, making good decisions and maintaining focus on the customer. Potential job titles that use this solution are: Restaurant Supervisor and Restaurant Staff Supervisor. Multiple configurations of this solution are available.

The Support Supervisor solution is designed for entry-level leadership positions in the hospitality industry that oversee hourly employees in non-customer facing support positions (e.g. Janitors, Laundry Workers, Grounds Crew). Individuals in these roles may perform many of the duties of the employees they supervise. Sample tasks may include: assigning work tasks, taking corrective action when an employee is performing poorly, and monitoring employees to assess the satisfactory completion of tasks. Potential job titles that use this solution are: Head Custodian, Maintenance Supervisor, Buildings and Grounds Supervisor, Facilities Manager, Housekeeping Supervisor, Building and Grounds Director and Housekeepig Director. Multiple configurations of this solution are available.

The Host solution is designed for entry level positions in the hospitality industry. Sample tasks include greeting guests, managing wait lists and showing guests to their tables. The solution is focused on work ethic and customer focus. Potential job titles that use this solution are: Host, Hostess and Greeter. There are multiple configurations and versions of this solution available.

The Support Associate solution is designed for entry-level positions that involve little to no interaction with customers. The solution covers a wide variety of support positions in the hospitality industry, and sample tasks may include: food preparation, dishwashing, and/or cleaning. Potential job titles that use this solutin are: Janitor, Food Prep, Laundry Associate and Dishwasher. Multiple configurations of this solution are available.

The Service Supervisor solution is designed for entry-level leadership positions in the hospitality industry that oversee hourly and salaried employees in customer facing positions (e.g. Front Desk Associate, Concierge, Guest Service Associate). Individuals in these roles perform many of hte duties of the employees they supervise. Sample tasks may include: assisting challenging guests, coaching employees on their customer service skills, taking corrective action when an employee is performing poorly, and monitoring employees to assess the satisfactory completion of tasks. Potential job titles that use this solution are: Front Desk Manager, Guest Services Supervisor, and Front Desk Supervisor. Multiple configurations of this solution are available.

The Event Sales Manager solution is designed for management level positions in the hospitality industry. Sample tasks include selling use of facility space for special events and managing staff. The solution is focused on sales, solving problems and making good decisions. Potential job titles that use this solution are: Event Sales Manager, Events Manager and Special Events Manager. Multiple configurations of this solution are available.

The Gaming Associate solution is designed for entry to mid-level positions operating gaming tables. The solution is for highly customer service focused positions that may potentially deal with large sums of money. Sample tasks may include: dealing playing cards, counting and confirming patron bets, collecting patron losses and distributing patron winnings, and exchange currency for playing chips. Potential job titles that use this solution are: Table Games Dealer, Black Jack Dealer, Dealer, Casino Dealer, Dual Rate Dealer, Card Dealer and Gaming Dealer. Multiple configurations of this solution are available.

The Gaming Manager solution is designed for management level positions within the hospitality industry. Sample tasks include managing operations, supervisors and associates within gaming environments. The solution is focused on security, integrity and managing sales. Potential job titles that use this solution are: Gaming Floor Manager and Gaming Manager. Multiple configurations of this solution are available.

The General Entry Level - All Industries 7.0 solution is designed for entry-level positions in general.