The Administrative Assistant solution is for entry-level clerical positions that interact with external or internal customers. Sample tasks for this job include, but are not limited to: answering telephones; managing files and records; sorting mail; handling information requests; greeting customers; and collaborating with co-workers on projects. Potential job titles that use this solution are: Receptionist and Administrative Assistant. Multiple configurations of this solution are available.

This solution is for mid-level financial institution positions that require Series 6/7 certification. Candidates answer multiple choice questions to measure financial professional aptitude, learning potential, achievement orientation, conscientiousness, persistence and planfulness, self leadership, interpersonal leadership, sales focus and customer focus. There are multiple configurations and versions of this solution available.

The Insurance Account Manager solution is for mid-level insurance professionals that manage the day-to-day operations and activities of customer accounts. Sample tasks for this job include, but are not limited to: soliciting sales of new or additional products or services; interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints; keeping records of customer interactions and transactions; resolving customers' service or billing complaints; determining charges for services requested; collecting deposits or payments; and arranging for billing. Potential job titles that use this solution are: Account Executive, Account Manager, and Senior Account Manager. Multiple configurations of this solution are available.

This assessment measures the candidate's experience in working with Microsoft Project to create new projects, add and assign resources and tasks, customize project settings, track and analyze project progress, create and customize reports, and update and exchange project information.

The Financial Services Representative solution is for senior-level professional positions in the insurance industry that sell life insurance to businesses and individuals on behalf of insurance companies. Sample tasks for this position include, but are not limited to: calling on policyholders to deliver and explain policies or suggest additions or changes; calculating premiums; customizing insurance programs to suite individual customers; seeking out new clients and developing clientele by networking; ensuring policy requirements are fulfilled; and conferring with clients to obtain and provide information when calims are made on a policy. Potential job titles that use this solution are: Life Insurance Sales Professional, Insurance Sales Agent. Multiple configurations of this solution are available.

This adaptive test measures the candidate's knowledge of the skills necessary to proficiently use MS Internet Explorer at a user level. Designed for all users, this test covers the following topics: Basic Features and Functions, Browser Usage, Customization, Privacy, Security, and Setup and Installation.

The Sales Manager solution is for entry- to mid-level management positions that involve supervising employees working in an insurance organization and have a substantial portion of their job performance based on sales. Sample tasks for this job include, but are not limited to: planning and preparing work schedules; promoting products to customers; training subordinates; analyzing sales statistics gathered by staff to determine sales potential and monitor preferences of customers; building ongoing customer relationships; and making day-to-day decisions with minimal guidance from others. Potential job titles that use this solution are: Insurance Sales Manager, Sales Manager, Assistant Sales Manager, and Sales Supervisor. Multiple configurations of this solution are available.

The Senior Insurance Agent solution is for senior-level professional positions in the insurance industry that sell a portfolio of insurance products, including property, casualty, automotive, health, and life. Sample tasks for this position include, but are not limited to: calling on policyholders to deliver and explain policies or suggest additions or changes; calculating premiums; customizing insurance programs to suit individual customers; ensuring policy requirements are fulfilled; and conferring with clients to obtain and provide information when claims are made on a policy. Potential job titles that use this solution are: Insurance Senior Sales Professional, Senior Producer, Insurance Sales Agent, and Insurance Agent. Multiple configurations of this solution are available.

The Contact Center – Business Retention Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service with a business retention emphasis. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Retention Agent, Call Center Representative, Contact Center Business Retention Agent, Customer Service Agent, and Customer Service Representative.

This assessment measures speed and accuracy at taking shorthand notes while listening to a dictation recording and transcribing the shorthand notes to a word processor. This test is available in US English, UK English and Australasian English