The Entry Level Customer Service Solution (Retail/Contact Center) is for entry-level positions in which employees interact with customers by providing information or carrying out customer requests related to an organizations products or services. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone or in person; taking orders; solving product or service issues; and responding positively to difficult or irate customers.

The Entry Level Sales Roles Solution is for entry-level positions in which employees proactively sell products or services to customers and have their compensation and/or performance based on sales revenue. Sample tasks for these jobs include, but are not limited to: promoting products to customers, persuading customers to buy products, and completing a transaction with a customer.

The Entry Level Technical Support Solution is for entry-level positions in which employees provide technical assistance to computer users in a contact center environment. Sample tasks for these jobs include, but are not limited to: answer questions or resolve computer problems for clients in person, via telephone, or electronically, provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

The General Entry Level - All Industries 7.0 solution is designed for entry-level positions in general.

The General Entry Level - Data Entry 7.0 solution is designed for entry-level general positions that include entering data into computers or data management systems.

The Industrial - Entry Level 7.0 solution is designed for entry-level positions and measures the behaviors and experiences that underlie successful and safe performance in general or light industrial roles.

The Industrial - Professional and Skilled 7.0 solution is designed to measure the behaviors and experiences that underlie successful and safe performance in the workplace for specialized technical or professional industrial roles.

The Industrial - Semi-Skilled 7.0 solution is designed for entry-level positions and measures the behaviours and experiences that underlie successful and safe performance for production workers.

The Manager + 7.0 solution is designed for job candidates applying to entry-level leadership positions who tend to supervise salaried employees, and includes a cognitive ability assessment.

The Manager 7.0 solution is designed for job candidates applying to entry-level leadership positions who tend to supervise salaried employees.