The Administrative Professional Solution is for entry to mid-level positions that involve routine clerical and administrative functions in addition to office management functions and customer service. Sample tasks for this job include, but are not limited to: arranging conference calls; drafting correspondence; scheduling meetings; greeting visitors; coordinating office activities. Potential job titles that use this solution are: Administrative Assistant, Secretary, Office Manager, Administrative Aide, and Administrative Associate. There are multiple configurations of this solution available.

SHL is introducing job-realistic, compelling, and highly engaging content into our predictive assessments. These simulations will measure five of the most important and predictive competencies for success in a team-based work environment, through state-of-the-art, 3D-animation technology. It engages candidates to participate in scenarios while capturing information on a person’s style of working with and relating to others, adaptability in changing or demanding situations, decisiveness, initiative, and results-orientation. Talent Simulation have been released for South Africa and will be available for UK soon. US and ANZ versions will follow later in the year.

This assessment measures ability to correctly use the various parts of speech in written communication and covers subject-verb agreement, sentence structure, and punctuation.

This test measures knowledge of financial analysis in the United States including the metrics used and the regulatory organizations involved. Designed for the experienced financial professional, this test covers the following topics: Analyzing Return, Analyzing Risk, Budgetary Control, Budgets, Cost of Capital, Financial Analysis, and Valuation Methods. Test-takers will need a financial calculator for this exam.

The Contact Center Agent - Advanced solution is an assessment used for job candidates applying to entry-level positions in a contact center environment that require more experience and where the main focus of the job is customer service. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders, and solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Representative, Customer Service Agent, and Customer Service Representative. There are multiple configurations and versions of this solution available.

SHL is introducing job-realistic, compelling, and highly engaging content into our predictive assessments. These simulations will measure five of the most important and predictive competencies for success in a team-based work environment, through state-of-the-art, 3D-animation technology. It engages candidates to participate in scenarios while capturing information on a person’s style of working with and relating to others, adaptability in changing or demanding situations, decisiveness, initiative, and results-orientation. Talent Simulation have been released for South Africa and will be available for UK soon. US and ANZ versions will follow later in the year.

SHL is introducing job-realistic, compelling, and highly engaging content into our predictive assessments. These simulations will measure five of the most important and predictive competencies for success in a team-based work environment, through state-of-the-art, 3D-animation technology. It engages candidates to participate in scenarios while capturing information on a person’s style of working with and relating to others, adaptability in changing or demanding situations, decisiveness, initiative, and results-orientation. Talent Simulation have been released for South Africa and will be available for UK soon. US and ANZ versions will follow later in the year.

This test, designed for administrative professionals, measures knowledge of important types of business writing being used today. It covers the following topics: Business Letters, Other Formats, Principles of Organization, Rules of Grammar, Spelling, Style and Tone, and Vocabulary.

This is the same as the multiple choice version of the test but is administered in short answer form. It measures ability to correctly spell words in written communication and covers plurals, prefixes, suffixes, abbreviations, and common errors.

This test measures ability to quickly perform intermediate level mathematical computations including addition, subtraction, multiplication, and division, as well as calculate percentages and convert fractions and decimals. Test takers must answer each question by performing the appropriate computation and selecting the correct answer. Test takers are not allowed to use calculators, but may use pencil and paper to solve problems.