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Assessment: Network Engineer/Analyst (Short Form)

Network Engineer/Analyst (Short Form)

The Network Engineer/Analyst solution is designed for use with professional level telecommunications engineers and network analysts. The solution is focused on positions that involve the design and monitoring of complex telecommunications networks, and places an emphasis on reasoning ability, attention to detail, and multitasking. Sample tasks may include: designing networks or network elements, ensuring proper network operation and performance, and monitoring and troubleshooting electronic data and communication networks. Potential job titles that use this solution are: Network Engineer, Network Analyst, and Communications Engineer. There are multiple configurations of this solution available.

Assessment: Microsoft Publisher 2000

Microsoft Publisher 2000

The Microsoft Publisher 2000 test measures the candidate's knowledge of Microsoft Publisher 2000. Designed for experienced users, this test covers the following topics: Basics, Forms and Tables, Mail Merge, Objects, Office Integration, Page Layout, Printing, Producing Publications, Publisher Help, Templates, Troubleshooting, and Web Publications.

Assessment: Microsoft Project 2000

Microsoft Project 2000

This assessment measures the candidate's experience in working with Microsoft Project to create new projects, add and assign resources and tasks, customize project settings, track and analyze project progress, create and customize reports, and update and exchange project information.

Assessment: Host (Short Form)

Host (Short Form)

The Host solution is designed for entry level positions in the hospitality industry. Sample tasks include greeting guests, managing wait lists and showing guests to their tables. The solution is focused on work ethic and customer focus. Potential job titles that use this solution are: Host, Hostess and Greeter. There are multiple configurations and versions of this solution available.

Assessment: Microsoft IE 6.0 Fundamentals (adaptive)

Microsoft IE 6.0 Fundamentals (adaptive)

This adaptive test measures the candidate's knowledge of the skills necessary to proficiently use MS Internet Explorer at a user level. Designed for all users, this test covers the following topics: Basic Features and Functions, Browser Usage, Customization, Privacy, Security, and Setup and Installation.

Assessment: Technical Sales Associate (Short Form)

Technical Sales Associate (Short Form)

The Technical Sales Associate solution is for entry-level retail positions in which employees proactively sell a specific line of products that requires substantial knowledge about the products and have their pay and/or performance based on sales revenue. Sample tasks for these jobs include, but are not limited to: obtaining detailed product information, promoting products to customers, persuading customers to buy products, and completing a transaction with a customer. Potential job titles that use this solution are: Sales Representative, Retail Sales Associate, and Sales Clerk. Multiple configurations of this solution are available.

Assessment: Business Retention Agent (Short Form)

Business Retention Agent (Short Form)

The Contact Center – Business Retention Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service with a business retention emphasis. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Retention Agent, Call Center Representative, Contact Center Business Retention Agent, Customer Service Agent, and Customer Service Representative.

Assessment: Shorthand

Shorthand

This assessment measures speed and accuracy at taking shorthand notes while listening to a dictation recording and transcribing the shorthand notes to a word processor. This test is available in US English, UK English and Australasian English

Assessment: At Home Agent

At Home Agent

The Contact Center – At Home Agent solution is an assessment used for job candidates applying to entry-level positions where the main focus of the job is customer service and is performed in a remote work environment. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. This solution differs from a standard call center agent solution by adding some assessment content targeting remote work potential. Potential job titles that use this solution are: Call Center Representative, Contact Center Representative, Customer Service Agent, and Customer Service Representative. There are multiple configurations and versions of this solution available.

Assessment: Word Pro 9.0 Essentials

Word Pro 9.0 Essentials

This assessment measures the candidate's basic and intermediate experience in creating and managing document files, editing and formatting text, formatting document pages, creating and editing tables, performing mail merge operations, and inserting and modifying a table of contents. There are two versions of this test available: a full-length test and an Essentials test. This test is the Essentials version and consists of the 20 most important, most frequently performed tasks. (The full length version consists of 38 items.)

Showing 151 - 160 of 193 results

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