The Manager solution is an assessment used for job candidates applying to entry-level leadership positions who tend to supervise salaried employees. Sample tasks for these jobs include, but are not limited to: planning projects with subordinates; collaborating with senior managers on developing new methods and procedures; coaching employees on performance-related issues; developing employees' skills; coordinating activities with other managers to accomplish organizational goals; setting and meeting department goals; prioritizing multiple tasks and priorities; making selected strategic and day-to-day decisions; and solving employees' and customers' problems. Potential job titles that use this solution are: Manager, Store Manager, and Branch Manager. There are multiple configurations of this solution available.

This assessment measures the candidate's basic and intermediate experience with XP desktop settings. It measures the candidate's ability to assign network drives and search for computers, manage files and programs in Windows Explorer, use Control Panel components, and basic performance and maintenance tasks.

This is an adaptive test that measures the candidate's knowledge of how to use time wisely in the workplace. It is designed for the average business worker and covers the following topics: Action Plans, Controlling, Decision Making, Organizing, Planning, Scheduling, Time Usage, and Time Wasters.

The Ruler Measurement test measures knowledge of reading an English unit ruler.

This test is designed to measure typing ability, including spacing and formatting. Additionally, this test measures text errors, including spelling mistakes. This is a timed test and it begins when the candidate selects OK on the computer screen. Candidates are provided a printed text original that contains the unformatted text they will need to complete the test: address information, greeting, body text, and closing information. Candidates are asked to type the correctly formatted version of the text into a word processing program. Note that the same text is used in both the Business Letter Compose and Business Letter Edit tests. Therefore, we advise clients not to use both tests in a given test session as experience with one of the tests may influence scores on the other. This test is available in US English, UK English and Australian English.

This is an adaptive test that measures knowledge of communicating in the workplace. It measures the skills necessary to communicate effectively with coworkers at all levels and with external business contacts. Designed for the average business worker, this test includes the following topics: Electronic Communication, Employment Communication, Listening, Meetings, Nonverbal Communication, Verbal Communication, and Written Communication.

The Contact Center - Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Agent, Customer Service Agent, and Customer Service Representative. There are multiple configurations and versions of this solution available.

This instrument assesses the candidate's writing proficiency and requires the candidate to compose original answers to insurance industry-related scenarios.

This assessment measures the candidate's experience with XP desktop settings, assigning network drives and searching for computers, managing files and programs in Windows Explorer, and using Control Panel components. This assessment also measures basic performance and maintenance tasks, and finding information using the new Help and Support Center--including the Remote Assistance feature.

This test measures knowledge of English vocabulary. Designed for all English speakers, this test covers the following topics: Analogies, Challenging words, Foreign words used in the English language, and Professional terms.