Contact Centre Manager (Short Form)

Contact Centre Manager (Short Form)

Product Description

The Contact Center - Manager Solution is for mid to upper-level contact center managerial positions. Sample tasks for these jobs include, but are not limited to: supervising and coordinating the activities of subordinates; interacting day-to-day with subordinates; and training employees. Potential job titles that use this solution are: Contact Center Team Leader, First Line Supervisor, and Contact Center Manager. There are multiple configurations and versions of this solution available.

Product Summary

Industries
Propositions
Languages
Completion Time 55 minutes
Competencies

Product Information