Customer Contact Styles Questionnaire (CCSQ 7.2) Interview Guide

Customer Contact Styles Questionnaire (CCSQ 7.2) Interview Guide

Product Description

The CCSQ interview guide is structured around the 16 Customer Contact competencies for selection purposes. It can be used by line managers or SHL trained users who require a tool to help guide the interview process in recruiting client facing and support roles.

Product Summary

Industries
Propositions
Languages
Competencies

Product Information