Collections Agent (Short Form)

Collections Agent (Short Form)

Product Description

This solution is for entry-level collections positions in an inbound or outbound call center environment in a financial setting. Candidates answer multiple choice questions to measure achievement orientation, dependability, collector numerical skills, revenue recovery, customer focus, and persistence and planfulness. There are multiple configurations and versions of this solution available.

Product Summary

Industries
Propositions
Languages
Completion Time 45 minutes
Competencies

Product Information