Contact Center Sales Agent (Short Form)

Contact Center Sales Agent (Short Form)

Product Description

The Contact Center - Sales Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is sales. Sample tasks for these jobs include, but are not limited to: promoting products to customers; persuading customers to buy products; completing a transaction with a customer; interacting with customers on the phone to provide information; taking orders; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Sales Representative, Contact Center Sales Representative, and Contact Center Sales Agent. There are multiple configurations of this solution available.

Product Summary

Industries
Propositions
Languages
Completion Time 35 minutes
Competencies

Product Information