India
Healthcare Call Centre Representative (Short Form)
Product Description
This solution is for entry-level positions in an inbound healthcare call center environment. Candidates answer multiple choice questions as well as questions in a simulated call center environment to assess: achievement orientation, dependability, customer focus, emotional resilience, healthcare working with information, data entry speed, typing accuracy, and attention to detail. There are multiple configurations and versions of this solution available.
Product Summary
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| Completion Time | 75 minutes |
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