Entry Level Hotel Front Desk

Product Description

The Guest Services Associate solution is designed for entry to mid-level customer service positions in the hospitality industry. The solution is for highly customer service focused positions with few to no sales components. Sample tasks may include: providing information on entertainment, dining and transportation to guests, making dining recommendations to guests, arranging transportation for guests, and making reservations. Potential job titles that use this solution are: Concierge, Guest Services Agent, Club Concierge, Hotel Concierge, Front Office Manager and Guest Services Associate. Multiple configurations of this solution are available.

Product Summary

Industries
Propositions	Volume
Languages	Arabic, Danish, German, English (International), English (USA), Spanish (Latin America), Finnish, French (Canada), French, Italian, Dutch, Norwegian, Swedish, Chinese (Simplified)
Completion Time	20 minutes
Competencies