Customer Contact Styles Questionnaire (CCSQ 7.2)

Product Description

This questionnaire provides information on those aspects of personality, which are important for sales and customer service. It can be used for selection, training, development and placement decisions. It is ipsative and cannot be hand scored. It requires that the respondent chooses between options and therefore is particularly recommended for selection and placement of staff.

Product Summary

Industries	Retail , Manufacturing, Healthcare, Telecommunications, Banking/Finance, Insurance, Hospitality
Propositions
Languages	Arabic, Danish, German, English (International), English (USA), Spanish, Spanish (Latin America), Finnish, French (Belgium), French (Canada), French, Italian, Multilingual, Dutch (Flemish), Dutch, Norwegian, Portuguese (Brasil), Portuguese, Swedish, Chinese (Simplified), Chinese (Traditional)
Completion Time	40 minutes
Competencies